Tag Archives: marketing

Google My Business Customer Service Updates

pexels pixabay 40185

There can be many common issues that business owners face while utilizing Google My Business. You may have logged in to your Google My Business dashboard, had a question, comment, or concern, and needed to contact customer service on short notice. Over the past year, Google My Business has combined all of their previous contact forms into one form available here.  Additionally, there have been more updates to ways to get in touch with Google My Business that we outline below.

Google has done away with the ability to call their toll-free customer support number, and they have made it very difficult to find their email support. Here is how to email Google customer support through your dashboard:

  • Click the support link in the bottom left of the Google My Business Dashboard
  • Select contact us
  • Answer the support questions and Google will direct you to a help center document or give you the option to email Google My Business customer service support
Contact Us

Social Media

There are also other ways to get Google’s attention through social media. If you go to their Facebook Page and comment on their posts or send them a message, their customer support team will be in contact with you. 

Google My Business

Additionally, you can contact Google My Business through their Twitter account either through private messages or by sending a tweet and tagging them @GoogleMyBiz. 

gmb tweitter

Google My Business tends to have personalized and fast responses on social media, so it may be more convenient if you are an avid social media user. 

If you don’t want to wait for a customer service rep to get back to you, you can also check out the Google My Business Help Center, which has more detailed information about common issues Google My Business members stumble across while using the platform. If you’d rather someone else help solve the puzzle and work with Google on your behalf, contact us to set up a call and we will take care of it for you. 

We Ranked Top 30 for Digital Marketing Agencies in Portland via DesignRush!

EdgeOne.Lifestyle.Photoshoot 290 1

DesignRush has ranked us as a top Digital Marketing Agency in Portland, OR! In our 18th year of business and through the last year of pandemic, we are so grateful to our community for trusting us with all things marketing, web design, and advertising.

It is our passion to help businesses thrive! In order to do so, we analyze what is working for them and what might need improving. Based on that, we are able to suggest next steps. Whether it be SEO updates, website refresh, or help managing social media- we are here for you!

Canva Vs Graphic Designer

BridgetownInsider 107 1

Canva, Adobe Illustrator, and Photoshop are each platforms that are used for design work. While Adobe Illustrator and Photoshop are more versatile in content creation and can be used for branding, photography, graphic design, etc, it tends to be Canva that we often see businesses try to use for every design need.  

Canva is easy to use and often utilized to create custom templates for social media, presentations, and other marketing materials. Trying to use Canva for logo creation or graphic design doesn’t allow for much original design or creativity due to the nature of the pre-made templates on the platform. That means the design wouldn’t be very unique or high quality. 

Adobe Illustrator and Photoshop have a higher learning curve than Canva so it takes time to use each platform to its full potential. They also are more expensive. The reason behind this is Adobe Illustrator and Photoshop give the designer freedom to build a design completely from scratch. The product is always high quality if the designer is doing it right. 

Having a designer who knows what they are doing is extremely important, with all platforms! When we have our Graphic Designer create something on Canva vs our Administrative Assistant, the results are wildly different. (see below) 

If you have the capability to learn Adobe Illustrator and Photoshop and have an eye for design, we encourage you to purchase the platforms as it may be worth your while in the long run. Remember, Canva is great to use for template work but won’t do your brand justice if you use it for logo or other graphic design needs. Professional designers have the ability to listen to your needs and turn your ideas into a design that matches your style best. We think it’s worth it to have a design created you will use for years to come.

Reach out to us today if you have any further design questions.

It’s Our Super Bowl Of Podcasting w/ Kyle Chank | Refreshing Edge Episode 31

2021 06 17

In this episode, we talk to Megan’s super hot Super Bowl brother, Kyle Chank, about event planning during and post pandemic, economic reopening, and what is was like to plan three Super Bowls (!!!!).

Plus, we talk about mindset, workload, and how Kyle won’t spend five dollars on a fan during the middle of summer. Intrigued? Us too!

Listen to the podcast on all of your favorite poddy platforms?

Is poddy a word?

We’re going with it!

Enjoy!

Business Lessons From A Pandemic | Gather Round & Graze, A Conversation With Kaley Chank | Refreshing Edge Podcast 30

169917485 832435560682539 7606549487491156402 n

Everyone needs cheese in their life says, or at least that’s what Kaley from Gather Round & Graze says. We’re inclined to agree!

Kaley talks about launching a food service business after being laid off from her event coordination job and outlines how she found success, what has been effective marketing, and how she’s formed meaningful partnerships with her business community.

Plus she talks about how often she texts her meat guy, the 6 cheeses she always has in rotation, and how she’s become the top result for “Best Charcuterie In Tampa.”

All that and more on another exciting episode of the refreshing edge podcast. Enjoy!